About Walter Stern, Inc.
We are a family owned business, established in 1946, supplying the laboratory industry with a wide selection of glass beads, rubber bulbs, stainless steel instruments, measuring devices, distillation media and much more. We also have the distinction of having had one of our items on a space shuttle flight.
We pride ourselves in taking care of our customers by meeting your needs in a timely manner. Most orders ship the same day we receive them.
If you don’t see what you are looking for, please contact us and we will try our best to satisfy your requirements.
Terms of Payment: Net 30 days to customers with approved credit. Otherwise, orders will be shipped C.O.D.
Shipping: Orders are shipped F.O.B. our warehouse, Port Washington, New York. Unless otherwise specified all orders will be shipped U.P.S.
Returned Goods Policy: Return of goods will be accepted if merchandise is in original packaging and if received within 30 days of original ship date. The goods must be accompanied by a return authorization number from Walter Stern Inc., which will be issued upon request. Returns made to us without prior authorization will be returned C.O.D. to the customer.
Minimum Order: Minimum order is $50.00 for items from stock.
Restocking Charge: 25% restocking fee on all returns.